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Create/Edit Department, Add / edit / delete client Create, Edit department heads / operators, Create/Edit category under Department, Assign multiple operators with ranking to categories, Show all tickets under category (date wise, department head wise, operator wise), View all tickets of (client, operator, department), View all Opened /Closed/ Locked/ Transferred tickets of (client, operator, department), View all Paid and un-paid tickets, Search by client name , email , ticket number, Add / Edit email template in HTML, Automatic email alert on all events, SMS Alerts Integration, Email Alerts, Escalation Matrix, IVR Integration, Voice Logger
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Create/Edit Department, Add / edit / delete client Create, Edit department heads / operators, Create/Edit category under Department, Assign multiple operators with ranking to categories, Show all tickets under category (date wise, department head wise, operator wise), View all tickets of (client, operator, department), View all Opened /Closed/ Locked/ Transferred tickets of (client, operator, department), View all Paid and un-paid tickets, Search by client name , email , ticket number, Add / Edit email template in HTML, Automatic email alert on all events, SMS Alerts Integration, Email Alerts, Escalation Matrix, IVR Integration, Voice Logger
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Create/Edit Department, Add / edit / delete client Create, Edit department heads / operators, Create/Edit category under Department, Assign multiple operators with ranking to categories, Show all tickets under category (date wise, department head wise, operator wise), View all tickets of (client, operator, department), View all Opened /Closed/ Locked/ Transferred tickets of (client, operator, department), View all Paid and un-paid tickets, Search by client name , email , ticket number, Add / Edit email template in HTML, Automatic email alert on all events, SMS Alerts Integration, Email Alerts, Escalation Matrix, IVR Integration, Voice Logger CRM is a most powerfull software to manage Office resource problem.

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Call US: +91 - 9312833074		 Create/Edit Department, Add / edit / delete client Create, Edit department heads / operators, Create/Edit category under Department, Assign multiple operators with ranking to categories, Show all tickets under category (date wise, department head wise, operator wise), View all tickets of (client, operator, department), View all Opened /Closed/ Locked/ Transferred tickets of (client, operator, department), View all Paid and un-paid tickets, Search by client name , email , ticket number, Add / Edit email template in HTML, Automatic email alert on all events, SMS Alerts Integration, Email Alerts, Escalation Matrix, IVR Integration, Voice Logger
 
  Why I Need Smart CRM ?
 
  To Manage Department and its work profile
For categorization of Department
  To manage tickets and its status
  To seacrh, edit and close the ticket.
  Managing Client/Guest Status and its ticket Status
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